Refund Policy for Isaac Fashion and Tailoring
Effective Date: May 18, 2026
At Isaac Fashion and Tailoring, customer satisfaction is important to us. Because tailoring and alteration services are personalized and customized to each customer, refunds and adjustments are handled on a case-by-case basis.
Tailoring and Alteration Services
Due to the custom nature of tailoring, alteration, and fashion services:
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All completed services are generally considered final.
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Refunds are not guaranteed once work has been completed.
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Customers are encouraged to attend fittings and review garments carefully before accepting final delivery.
Adjustments and Corrections
If there is an issue related to the workmanship or agreed-upon service, customers should contact Isaac Fashion and Tailoring as soon as possible after receiving their garment.
Reasonable adjustments or corrections may be offered when appropriate.
Adjustment eligibility may depend on:
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The condition of the garment
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Whether the garment has been worn after service
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The time elapsed since pickup or delivery
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Whether the requested work matches the original agreement
Custom Orders
Custom-made garments, specialty orders, and personalized fashion pieces may not be eligible for refunds once materials have been ordered or work has begun.
Customer-Provided Materials
Isaac Fashion and Tailoring is not responsible for damage resulting from:
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Fabric age or weakness
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Pre-existing wear and tear
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Manufacturer defects
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Improper care instructions provided by garment manufacturers
Certain fabrics and materials may carry higher alteration risks, which may be discussed before service begins.
Refund Decisions
Refunds, partial refunds, store credits, or service adjustments are determined at the sole discretion of Isaac Fashion and Tailoring based on the specific circumstances of each case.
Contact Us
If you have questions regarding this Refund Policy or concerns about a service, please contact:
Isaac Fashion and Tailoring
220 Osborn St
Fall River, MA 02724
United States
Email: isaacfashionandtailoring@gmail.com
Phone: (774) 627-9700
Website: isaacfashionandtailoring.com
